Privacy Policy

Effective Date: June 23, 2025

At Stateside Bank, your privacy matters to us. This policy explains how we collect, use, store, and protect your personal information when you interact with our website, mobile applications, products, and services.

By using any of our platforms, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information

• Full name, email address, phone number
• Residential or business address
• Bank account or payment details
• Identification documents
• Login activity and device information
• Location data (where applicable)
• Transaction history
• Communication preferences

We collect this information when you sign up, complete forms, request services, use our products, or contact us directly.

2. How We Use Your Information

We use your information to

• Provide and manage your banking services
• Verify your identity and comply with regulatory requirements
• Respond to your requests and provide customer support
• Send updates, alerts, and relevant communication
• Improve our digital platforms and service delivery
• Prevent fraud and maintain security
• Analyze trends and user behavior for service improvement

We will never sell or rent your personal information to third parties.

3. How We Share Information

We may share your information with trusted partners and service providers who help us deliver our services. This may include payment processors, IT support, fraud prevention partners, and regulators when required by law.

All third parties are required to handle your data in line with strict confidentiality and security standards.

4. Your Rights

As a user of Stateside Bank, you have the right to

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your data (subject to regulatory requirements)
• Withdraw your consent to data processing where applicable
• Object to certain uses of your information

To exercise any of these rights, please contact us at privacy@statesidebank.ng

5. Data Security

We use industry-standard security protocols to protect your data, including encryption, firewalls, and secure access controls. While we work to keep your information safe, no digital platform is entirely immune from risk. We encourage you to keep your login details private and use strong passwords.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, track website usage, and offer personalized content. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our services, or how we handle your data. All updates will be posted here and the effective date will be revised accordingly.

We encourage you to review this page regularly.

8. Contact Us

If you have questions or concerns about this policy or how your data is handled, please contact
Stateside Bank

Email: info@statesidebank.com
Phone No: +2348172222257 +2348172222258